Frequently Asked Questions
Have a question? Find an answer here or try our message board.
What currencies do you accept as payment?
We accept Ethereum, Bitcoin, and Monero through our payment processor. We also utilize the Shapeshift plugin to accept FirstBlood, Aragon, Basic Attention Token, Bancor, Bitcoin Cash, Bitcoin Gold, Blackcoin, Civic, Clams, Dash, Decred, Digibyte, district0x, Dogecoin, Edgeless, EOS, Ether Classic, Gnosis, Golem, Matchpool, Komodo, LBRY Credits, Numeraire, Nxt, OmiseGo, Potcoin, Qtum, Reddcoin, RCN, iExec, Salt, Siacoin, Status, Storj, Startcoin, Swarm City, WeTrust, Vertcoin, Wings, and Ripple.
How much does shipping cost?
The base cost for shipping to most countries is $8.99. Prices may scale up from there depending on the location.
How often do you add new work?
We add new artwork and products every week.
Can I pay with USD?
Currently, we are not accepting payment in USD, though that is planned for the future.
Where do you ship to?
We are based out of the United States and we ship almost everywhere in the world.
How do I buy cryptocurrency?
We recommend using Coinbase.com for first time users that are new to crypto.
Where are you located?
We are located in the United States.
How long does it take to ship?
All orders are processed within 72 hours. Shipping usually takes 4-7 days after processing.
If I don't live in the United States, will I be charged duty or customs fees?
Most likely. Every country has different regulations on how they handle imported goods. We recommend you visit this Duty Calculator to get an estimate of what you will be charged when the package arrives. We do not pre-pay or cover any import fees.
Do you offer refunds or exchanges?
We stand by our products 100%. We want our customers to be happy and will provide refunds on all products within 10 days of purchase.
We love privacy and do not collect information on our customers outside of your shipping address. We will never sell your information to a third-party. We recommend using Brave or Mozilla, with extensions such as Privacy Badger for enhanced online browsing privacy.
Where do you get your products from?
Currently, all products are sourced from Redbubble.com
What are the washing instructions?
- Machine wash warm with like colors
- Only non-chlorine bleach when needed
- Tumble dry medium
- Do not iron on printed graphics
- Dryclean: any solvent except trichloroethylene
Do you offer prints of your artwork?
No, but please contact us through email at firstname.lastname@example.org and we might make an exception for you.
Email Us - Info@TokenPride.com
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